SHIPPING & RETURNS

•OOOF• SHIPPING POLICY

If we have the item already made we will aim to post within 2-3 working days but if we don't have items in stock, it can take up to 7-10 working days before we post your item - once we get your order we'll email you and let you know when we can post your order. 

Any urgent enquiries or if you would like to message us before you make your order, please do so to: ooofyourlife@gmail.com

Shipping Costs

United Kingdom 

1st Class Signed £3

Depending on how large this may vary ( please email if unsure )

Europe 

Signed for £6

Tracked and signed for £10.00

Rest of world 

Standard £7

Tracked and signed for £17.00

...

•OOOF• Return policy

Returns OMG! if you must...

  • Please send us an email to ooofyourlife@gmail.com and let us know your order number, what you are sending back, what's wrong and what you would like to exchange it for. Please inform us within 7 days of receiving your items to get a refund or exchange. 
  • Pack your items in a suitable package bag/box (we’d really like to try and keep waste to a minimum, so please consider the environment and re-use our packaging as much as possible).
  • Please ship the items in the post to us, We're not responsible for returns in transit so please use a recorded service to make sure they arrive safely.